Category: Communications

How Can My Patients Get the Magnitude of Their Insight Scan?

Q:  How do I effectively explain an insight exam? I've toyed with ways, however I'm uncertain if the patient is truly receiving the magnitude and the importance of the scan The only way the patient is going to perceive the magnitude and importance of the scan is if you perceive them that way. If you

Monday March 16th, 2009 in Communications, Exams, Practice Tools | No Comments »

What Are the Best Points To Make During An Exam?

Q:  What questions or educational points did you find most helpful for patient understanding during your exams? I think touch and tell is the most important part of any exam. Whether someone has a complaint or not, touching the area of the spine that innervates the area they are concerned about (or that YOU are

Monday March 16th, 2009 in Communications, Exams | No Comments »

What's the Magic One-Liner for a Consultation?

Q:  Did you have a specific line in your consultations that seemed to have a huge impact? I don't use scripts. I never have and I never will. I don't teach scripts, but I do have lines. I guess they're more thoughts, if you will. I've said this before and you'll hear me say it

What's the Purpose of a Consultation?

Q:  What is the ultimate purpose of a consultation? That's a question that YOU really need to answer for yourself because it dictates so much or  your success in practice. Most people will tell you it's to take a history and to document the 'OPQRST.'  While I believe that may be important at times, I've

Monday March 16th, 2009 in Communications, Consultations | No Comments »

How Can I Make My Consultations Powerful So That Patients Get Checked?

Q:  How do you make the consultation powerful enough to the patient that they know they need to take action and get their spine checked? First and foremost, the consultation doesn't really have to be 'powerful' per se. You have to be powerful in that your prospective patient needs to know how much you care,

Monday March 16th, 2009 in Communications, Consultations | No Comments »

What Are The Best Tools For Communications?

Q:  I'm realizing that communicating the message of chiropractic effectively is probably the most important thing that we do as chiropractors. What tools do you recommend to aid in effective communications? Poster, videos, brochures? There are fantastic tools. The first one though is you. Don't look past it. You can't rely on something else. You

Sunday March 15th, 2009 in Communications, Practice Tools | No Comments »