Category: Consultations

How Can I Make My Consultations Powerful So That Patients Get Checked?

Q:  How do you make the consultation powerful enough to the patient that they know they need to take action and get their spine checked? First and foremost, the consultation doesn't really have to be 'powerful' per se. You have to be powerful in that your prospective patient needs to know how much you care,

Monday March 16th, 2009 in Communications, Consultations | No Comments »

How Do You Convert Free Consultations?

Q:  What's your take on free consultations and what does that include? How do you transition them into an exam which there is a fee for? A free consultation is a wonderful tool to use... as long as you use it properly! If you're doing a 'free consultation' then the most important single thing you

Monday March 16th, 2009 in Consultations, Exams, New Patients, Team | No Comments »

Can I Mix Adjusting Hours with New Patient Hours?

Q:  Is it okay to mix adjusting hours with new patient hours? Can it be juggled without diminishing either one? Mixing consultations, exams, and reports with patient adjusting hours can absolutely be done and many times can work very, very well. At the same time, lots of doctors prefer to have specific consultation times and

Monday March 16th, 2009 in Consultations, Exams, New Patients, Team | No Comments »

Can a C.A. Do the Consultation to Free Up the DC?

Q:  How much of a consultation can be done by an assistant to free up the doctor? Depending on the design of your practice model that you're running in your office, the CA can do 80-90% of a consultation. They can ask all of the history questions. They can document. They can find out what

Monday March 16th, 2009 in Consultations, Team | No Comments »

Should a C.A. Take the Consultation Notes?

Q:  Did you have a CA present to take notes? My CA did not take notes during a consultation. They would do a pre-consultation. Typically, they'd ask a few questions, get a history and determine major complaint and personality profile. When I went in and did my consultation, I was really simply reaffirming everything they'd

Monday March 16th, 2009 in Consultations, Team | No Comments »

What's the Most Important Part of a Consultation?

Q:  What components of your consultations do you feel were crucial to people staying and paying? First of all, it's important to note that I believe the consultation is the most important part of the new patient process. It's more important than the exam. It's more important than the report. They're all important, but the

Monday March 16th, 2009 in Consultations | No Comments »