Category: Reports

Spouses 'Required' at ROF?

No, I don’t require it, but I strongly encourage it. Eight out of ten times the spouse does come. I think ‘require’ is too strong of a word. I’m not going to set rules for people when I don’t know anything about their relationships. They might be married and not talk. Their spouse might be

Sunday March 22nd, 2009 in Reports | No Comments »

“I’m Tired of Negotiating My Fees… Help!.”

I refer to this as Monty Hall Chiropractic – Door #1, Door #2, or Door #3. How much would you like to pay today Mary? One family pays this, another family pays that. This is a recipe for disaster. You’ve got to stop the insanity.What do your patients value? Do they value feeling better, being

Sunday March 22nd, 2009 in Reports | No Comments »

“I’m Tired of Patients ‘Bidding’ on Their Care...”

First and foremost, if they’re making those kinds of comments at the end of the report of findings where you’re doing your close, then you should not be doing your close yet. They’re not ready and either are you.This is part of the Communication Strategies that we’ve discussed throughout the different modules.  You can’t proceed

Sunday March 22nd, 2009 in Reports | No Comments »

Who Should do the Financial Report?

I’ve been asked this question hundreds of times and I think I know what you ‘want’ me to say… ‘not you Doc’!  Well, my answer has been the same every time. Your staff can do the financial consultations and the financial reports only after you have mastered them. There are two main reasons for that:

Sunday March 22nd, 2009 in Reports | No Comments »

Written Reports???

If a picture is worth a thousand words, then obviously it should show you the power of having something in writing. I personally did not give patients a full written report, but I gave them their scans with some handwritten notes that I’d add, including recommendations, little key words and key phrases as to why

Sunday March 22nd, 2009 in Reports | No Comments »

Should I do ROF's Outside of Adjusting Times?

This works either way and I’ve done it both ways successfully. The bottom line is it depends on your practice style, your technique style, and your education style. I did my report of findings during my adjusting hours, but that’s because I figured out how to integrate them in and I didn’t spend a lot

Sunday March 22nd, 2009 in Reports | No Comments »