What are the Signs a Patient is About to Split?

There are almost always signs. Some of those signs are the following:1.    They start missing an appointment here or there. 2.    When they come in, they start communicating a little bit different with you. Maybe they don’t look you in the eye as much. Maybe they’re not quite as encouraged. Maybe they express verbal or

Handling the 'Talker'...

Important question. Back in the early 90’s I got rid of my doors. I got tired of having my hand stuck on a doorknob when Mildred would start having a conversation with me. As much as I love Mildred, I loved all the other people that were waiting for me too and who paid good

What are your Favorite Pieces of Info for Patients?

I loved to share current news that had anything to do with health or the obvious contradictions that were glaringly apparent in the media.  I shared things that continually challenged their very core belief system about the medical model and things that encouraged their belief system about the chiropractic. I loved to encourage them with

Routine for Keeping Patients Informed of Their Progress?

Absolutely. It wasn’t necessarily a per visit routine, but I informed patients of their progress each and every day – mostly in an encouraging way based on what I found on my technique analysis, but it was more than that. I wanted a longer term view of that. You should too. Mostly, my routine was

How Do I Prevent 'Boredom' In Practice?

Q:  I know it's easy to get into a pattern or rut of doing the same thing over and over again. How do I keep fresh and new with each patient encounter? It is easy to fall into a rut and who wants to do that?  It's just no fun to be bored! Many times

How Can I Get My Patients Into the 'Healing' Mindset?

Q:  What do I need to do on a daily basis to get patients into the healing mindset? I like the fact that you're even asking this question.  It shows that you are focused on 'them' and not just 'you' Just as your mindset is critical, so is the mindset of your patients. This is