'Condition Responsive' to Certain Techniques?

The answer is yes and yes. I have found certain times that no matter what I did, even with absolute certainty, that patients did not respond the way I wanted them to. I would send them out to another doctor in the neighborhood and they’d get results – and vice versa, the doctor would send

How Can I Keep My Team Motivated?

I think the answer to that is just keep them involved in the practice. Remember that they get to greet people and answer phones and do filing and set appointments and collect cash and do reactivations. There are good things and things they don’t like. What you’ve got to do is keep them involved in

'My Staff Always Leave'

This is a tough thing. The reason why most chiropractors have a hard time is because they try to find people that they don’t really have to pay very much money to. They’re finding transient people. They’re not looking for career people. People try to pay their CA’s minimum wage. It’s a very important job.

How Big of a Team for 500/week Practice?

This is so variable it’s almost not fair to try to answer. I’ve done that with two people, and I’ve been to offices that do that with eight people. It depends on your design. It depends on your practice dream. What do you want? I like simplicity. I had a front desk CA and I

How Do I Hire GOOD Staff?

Finding the right person is never easy. I like to write edgy ads that attract unique people.  I make sure they represent the philosophy of the office and appeal to people that are health oriented, caring multi-taskers. From the ad, I drive them to a a group orientation. I don’t have time to interview people

When Should I Hire?

If you can see more people in less time and make more money if you hire a staff member, then it’s time to hire staff. If you can cut procedures and cut out the middle man and remove capacity limitations and blocks, then do that before you hire a staff member. You can push yourself.